Creating A Customer Purposed Company

Be honest now when was the last time you sat around with your team talking about how you can produce better products and services for your customers? I mean doing things better, making the customers experience extraordinary and putting the “wow” factor in your products. I would guess never. We are all so busy just […]

Reflections on my 500th column

This is it Column 500! Representing 10 years and nearly half a million words opinions, comments, complaints and aggravations I have reached this milestone which to be honest I am not sure all of you are going to think is good thing. In fact some of you probably think it’s been a less than rewarding […]

Book Recommendation: Conversations That Sell: Collaborate with Buyers and Make Every Conversation Count

A book recommendation from Dan Beaulieu: Conversations That Sell: Collaborate with Buyer sand Make Every Conversation Count By Nancy Bleeke Copyright 2013Amacom Price $17.95 Pages: 222 and Index Changing the game of sales Yes customers are people too. They are not merely targets, or prospects, or leads to be pitched to be poked and prodded […]

Bring On The Kids!

This new generation is not only interested but actually eager to join our ranks! Yes the time is right. The kids finally are interested in being part of this old industry of ours. For the first time in years I am seeing some interest and curiosity from people under thirty about our industry. Now I […]

This Week’s Book Review: Amp Up Your Sales

Amp Up Your Sales: Powerful Strategies The Move Customers to Make Fast, Favorable, Decisions By Andy Pail Copyright 2014 Amacom Price $17.95 Pages: 226 with Index The right book for the right times This guy has it right. Things are different now and if you don’t modify and I mean drastically modify your approach to […]

Being Valuable To Your Independent Reps

There is that old adage that goes: the more you put into your reps the more you will get out of them. Which I believe is absolutely true. True to the point that if you want to have a successful relationships with your reps you have to give them everything they need to be successful. […]

Winning That Perfect Prospect

Stay in touch; you have what they need, they just don’t know it yet. And interesting question: when do you stop calling a prospect. Well it depends on the prospect. If for example you have done your homework and you know for sure that you have exactly what he wants then never. Of you might […]

Book Recommendation: A Team of Leaders: Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results

Here’s one I liked. You may too. A Team of Leaders: Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results By Paul Gustavson and Stewart Liff Copyright 2014Amacom Price $26.95 Pages: 226 and Index Teams: the key to the future A lot of changes have occurred in the workplace in the past twenty […]