As always, it’s all about the customers and more importantly, it really gets down to what your customers think about you. I want you to really think about this for a minute or two. What do your customers think about your company? What do they think about how you do business? Would they recommend you […]
We Have To Work Together Or Else!
Two shopkeepers were bitter rivals. Their stores were directly across the street from each other, and they would spend each day keeping track of each other’s business. If one got a customer, he would smile in triumph at his rival. One night an angel appeared to one of the shopkeepers in a dream and said, […]
Book Review – Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and other Difficult People
A book review from Dan Beaulieu: Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and other Difficult People by Alan Willett This is the book you’ve been looking for…even if you don’t know it. I approached this book with a bit of trepidation. I wasn’t sure what this was going to be about. But […]