I was reading the Sunday comics the other day when I came across this statement. I think it was in Hi and Lois or maybe Arlo and Janis, one of those deep philosophical strips. One of the characters says to another, “He’s the kind of guy that when he hears opportunity knocking, he complains about […]
Modern Ways To Generate Leads
No matter what people say about these times, especially old, or rather shall we say well-experienced salespeople say about all of these newfangled software programs, CRM programs and social media programs, the fact of the matter is that these are the best of times to generate leads. There have never been so many great ways […]
Great Customer Service Is Winning!
Customer service around the world is getting worse. How can it? But it is, isn’t it? How about those pain in the neck supermarket self-checkouts? How about that whenever you approach somebody at Best Buy or Home Depot they are never the right person. The right person is on break. Is it too easy to […]
You Gotta Risk It For The Biscuit!
In working with so many companies over the years, one of the more surprising things I have learned is that not taking a risk can be more dangerous than taking one. Most of the time the companies I have worked with who are not willing to even consider taking a risk are the ones who […]