Jack Ma Says It’s All About The Customer

Ali Baba Founder always puts the customer first Watching the Bloomberg Station last Friday, I caught Charlie Rose interviewing Ali Baba’s founder and Chairman Jack Ma. What Mr. Ma had to say was fascinating not only for his wisdom but yes for his common sense as well. Mr. Ma stated the reason for the phenomenal […]

The High Cost Of Cheap PCBs

I have written in the past about the pride some of our customers have in buying the cheapest products available on the market today, and we talked about how for some reason some companies feel that they can buy the cheapest parts they can get their hands on and then turn around and tell their […]

Book Review – Redefining Operational Excellence

A book recommendation from Dan Beaulieu. Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization By: Andrew Miller What’s the problem with Lean manufacturing? What’s the problem with Six Sigma? Easy–they don’t include people. They take into consideration only processes rather than people. They are only a small component of operational […]