A Great Relationship With Your Sales Reps

One of the most important aspects of my business is helping companies with their relationships with their reps. Certainly it’s no secret that the rep/principal relationship is one of the most challenging that industry faces. This relationship is particularly challenging in the PC board industry with its’ tremendous ups and downs and its’ consistent struggles […]

The Power Of Tenacity

  It’s amazing how much can get done when you decide to stick with it Another year, another strategic plan…or worse yet another month another strategic plan! Does this sound familiar to you? Well it does to me. The most difficult thing to do when you are a strategic consultant like I am is to […]

The Modern Salesperson

We’re not taking about your fathers’ salesperson, as they say. It’s a new world and the modern salesperson has to keep up or get run over. That’s just that way it is. I was talking to a young salesperson the other day. The first thing that struck me was how confident he was. This guy […]

Calling All PCB Sales People

Where are all the PCB sales people? A few years ago there were all kinds of sales people on the street. Good sales people; seasoned veterans with proven track records who had been victimized by the stream of mergers that left them high and dry when the conquering company went with their sales force and […]

Great Customer Service Stories

Oh, those wonderful customer service stories, don’t we all love them! The one about Nordstrom’s giving a customer a refund for the snow tires he returned, even though they don’t even sell snow tires! Or the one about the Saturn representative personally bringing a new seat to a Saturn owner in Alaska whose passenger seat […]

It’s A Great Time To Be A Salesperson

No kidding, this is the best time ever to be a salesperson. If you are in sales, especially electronics sales, selling PCB design, fabrication, and /or assembly services this is your time. Your services are wanted. Every single company in the business today wants to meet you. It doesn’t matter if you are a direct […]