Working Remotely: The Future Is Here To Stay

Those of you who still cannot get your head around allowing some of your people to work remotely are limiting yourself. If you are stuck on having people in your company offices fulltime, you are truly limiting yourselves when it comes to hiring the best people. Of course, there are line workers who cannot work […]

Hiring That Key New Employee: Closing The Deal

You have done your homework. You planned, searched, found, vetted and interviewed and finally you have the right candidate. You have the right person, the person who you feel is perfect for the position. Now it’s time to close the deal. It’s time to make that offer, negotiate the compensation package, and bring the person […]

Be A  Connoisseur Of Talent

Tom Peters still has it. In doing research for the best way to hire good and talented individuals in these tough times, I went to my library and found a copy of Tom Peters’ book Professional Service 50 published over twenty years ago in 1999. Even now twenty-three years later Peters still has it right. […]

Searching In All The Right Places

Looking for the right people for your company is very similar to the way that your sales team looks for business.  Especially now when the competition for good people is so intense, your HR people or whoever is conducting the search has to handle the search for the right candidate exactly like your sales team […]

The Candidate Search

Okay you’ve created your ideal candidate profile, so you know exactly the kind of person you are looking for. To many that is half the battle since it is so much easier to search for someone when you know what they should look like. When you know the qualifications you are looking for both tangible […]

The Perfect Candidate

Continuing our series on finding and hiring the best people for today and for the future of the company, today we’re going to talk about the ideal candidate for the position you are trying to fill. Just like in sales where we develop the ideal customer profile, the same thing applies for the ideal candidate. […]

Hiring The Right People

According to my talks with companies all around the country the biggest problem facing us today is that of getting the right people and in some cases any people to come to work for us. The fact is though, that up until about five years ago we did not spend much time focusing on the […]

Planning For A Great 2023

Here we are again. Yes, it’s that time of the year. It’s time to start getting ready for 2023.  If your company has been doing great this year, then this is an opportunity to review what worked, why you have been succeeding in 2022 and build on that, do more of the same and maybe […]

It’s Just Not Common Sense

I’ve been reading a slew of customer service books lately which is always something I enjoy. Since starting in this business eons ago I have spent a lot of time thinking how we could do things better. Actually, I spend a lot of time thinking about how everything could be better, not just service but […]