I’m Late, I’m Late, For A Very Important Date

Here is the good news for North American PCB shops. PCB sales are up 4.7% so far this year. There is more onshoring going on than ever, some of it with extreme prejudice since many companies are now adhering to the new ABC (Anyone But China) mode of purchasing PCBs.  New and innovative products are […]

Dinner Is Not A Sales Strategy

“I can’t sell anything right now because of Covid. Customers don’t want to see me, their companies are closed up tight, they are working from home, I can’t take anyone to lunch, breakfast, dinner, coffee, beer, golf. I can’t sell without really seeing customers.” Really? Is this the extent of your sales ability? A lousy […]

Pride Of Product

I recently read that when workers see who is using the end product that they are working on their productivity increases by up to 10%. This factor applies to a range of occupations from how it affects people working on medical devices when they see in real life how their devices are used to save […]

Grow With The Power Of No!

There is nothing like rejection to increase your sales! Most of us feel that the worst thing about being in sales is the rejection. The fact that someone does not want what we have to sell. The feeling that someone does not like us enough to want to buy from us can be heartbreaking if […]

Getting More With Gratefulness

  Where did we get this idea that bosses and business owners have to be tough; that we are not going to show our employees that we appreciate their efforts in making our company better? Whenever a company gets into trouble the first thing they do is “cut headcount”, for some reason this makes the […]

Astonishing Customer Experiences

I Should Have Thought of That! If you often see a new idea that impresses you, and you think, “I should have thought of that!” I agree with you. Yes, you should have thought of that. You should have spent more time thinking about how you can do things better. You should be spending a […]

PCB Reps Are Back!

After years of avoiding representing PCB shops, the reps are back looking for a good company, or two, to represent. There are a couple reasons for this. One is the onshoring of the market due to the pandemic and the tariffs. The other is that they feel – and several have told me this – […]

10 Ways To Bring PCB Business Back To America

The winds of globalism seem to be blowing in our direction; and I see indicators that we can bring at least a significant portion of the PCB market back to America in the next few years. That is if we stick together and do things right. Here are 10 ways we can bring the PCB […]