A book recommendation from Dan Beaulieu: Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary By Steve Curtin Copyright 2013Amacom Price $17.95 Pages: 196 with Index A Great read for Customer Care Okay so I’m a sucker for books about customer service. I look for and read them every […]
How to Compete with the Chinese…Don’t
Just do what they can’t do instead While talking to a friend of mine the other day our talk turned to how American Printed Circuit Board shops can compete against the Chinese and other Asian board fabricators. After an extended exchange he turned to me and said. “It’s very simple Dan, the best way to […]
TAA has $75K waiting for you
You’ve got to take a risk The great Hockey star Wayne Gretzky once famously said, “I never scored on a shot I didn’t take” and of course nothing has ever been truer. The greatest hitters in baseball fail over 60% of the time. Golfers who do not go for it, do not take a stab […]
Book Recommendation – Creativity and Problem Solving
A book recommendation from Dan Beaulieu: Creativity and Problem Solving From the Brian Tracy Success Library By: Brian Tracy Copyright 2014Amacom Price $9.95 Pages: 112 with Index We are all geniuses according to Brian Tracy, with the proper training we can all come up with new and exciting ideas to improve our companies and our […]
So Long To The World’s Greatest PCB Design Salesman
Mike Wilson passes away My great friend and business associate Mike Wilson passed away this week after a short illness. And now the world will be a little less interesting without Mike around. For the twenty five plus years I knew Mike, he was always up to something. Even in the past few years, two […]
Book Recommendation – Disruptive Marketing: What Growth Hackers, Data Punks, and Other Hybrid Thinkers Can teach us about Navigating the New Normal?
A book recommendation from Dan Beaulieu: Disruptive Marketing: What Growth Hackers, Data Punks, and Other Hybrid Thinkers Can teach us about Navigating the New Normal? Geoffrey Colon Copyright December 2016 Amacom Price $24.95 Pages: 234 with Index This is one Gem of a book There is no doubt that this is one of the most […]
Tales From The PCB Front: A True Story
The young sales person had been waiting patiently for the buyer to come out for almost an hour. He was a bit nervous and also excited because he was finally here. It had taken him literally months to get here. He had worked very hard with prospecting and research and cold calling and leaving messages […]
Catching up with Sunrise Electronics’ Ashok and Jigar Patel
Located in the heart of Chicagoland’s PCB center in Elk Grove Village, Illinois, Sunrise Electronics builds some of the most sophisticated PCB products in the industry—and they build them fast. From 2-mil lines and spaces to sub 3-mil holes, to boards with special materials and metal-backed boards, this father and son, Ashok and Jigar, and […]
Disruptive Marketing: A New World Order
If you care about the future of your company do not skip this column! I just finished a great new book by Geoffrey Colon called Disruptive Marketing and I have to tell you reading this book will turn your world upside down. If you know anything about marketing or like me are a truly passionate […]
Book Recommendation – Make Your Own Waves: The Surfer’s Rules for Innovators and Entrepreneurs
A book recommendation from Dan Beaulieu Make Your Own Waves: The Surfer’s Rules for Innovators and Entrepreneurs By Louis Patler Copyright 2016 Amacom Price $21.95 Pages: 179 with Index Using an exciting sport as a metaphor for going for it in business Even if you don’t know anything about surfing. If you don’t know a […]