With all the challenges of finding, hiring, and keeping the right employees these days, it is important that you provide them an opportunity to develop a career path in your company and keep them engaged in and passionate about their work. This means walking in their shoes and looking at things from their point of […]

I am not unique in saying that John Maxwell is one of my favorite business authors—there are about 34 million people who share that opinion. Of all the Maxwell books I have read over the years, Leading in Tough Times is one of my favorites. This timely little book is focused on what a leader needs […]

Prices for everything are on the rise. Inflation is getting worse. This means many companies will be or are facing the challenging need to raise prices. It’s a daunting task for companies—especially their salespeople. This new book by Jeb Blount is a true “must have” for anyone who must face telling their customers that prices […]

Pick Up the Gum Wrapper: How to Create a Workplace That Increases Performance While Improving Lives How do you promote an engaged workforce? How do make people feel excited about coming to work? How to you create an atmosphere of respect and cooperation in your company so you achieve “Worvana?” Keep reading to find out […]

None of us are perfect and this book by Michael Kurland talks about what we can do when we discover that we are not. Most of us have a difficult time acknowledging when we are not operating on all eight cylinders. When we feel ourselves slipping a bit in our leadership role it’s not easy […]

Leading With Gratitude: Eight Leadership Practices for Extraordinary Business Results Gratitude is something I have always believed in, so it was fun for me to find a very good book that echoes my own feelings. I have always been confused and surprised by leaders who do not like to say thanks. I have never understood […]

We are now in our third year of work isolation. Many of us have not been in an office or other workplace since March 2020. The current thought is that up to 40% of us will never go back to the way life once was. We have discovered that in many ways, working remotely works […]

I am a customer service fanatic. I am nuts about great customer service, customer service stories, and most of all, good books about customer service—how to train people to deliver it and how it helps companies surpass their competition. This is an especially appropriate book because we are in the time of very poor customer […]

Love as a Business Strategy: Resilience, Belonging & Success Mohammad F. Anwar, Frank E. Danna, Jeffrey F. Ma, Christopher J. Pitre have written this interesting book, which has a simple message that’s perfect for the holidays: We are all better together. If we can look out for each other, and we keep one another’s interest […]

This is another worthy title by the great Seth Godin. I am often asked why I am so enamored of this writer. And my answer is always the same: He writes the best and most common-sense books on sales, marketing, and strategy, and everybody knows, I love common sense. First, let’s get this out of […]