A book review from Dan Beaulieu: I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus…In Three Simple Steps Author: Donny Ebenstein If your life is conflict free you don’t need this book, but then again who are you kidding? This is the kind of book that you just don’t expect to see on […]
Book Review – What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
A book review from Dan Beaulieu: What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint Author: Nicholas Webb Amacom, 2017 Price: $25.00 Customer service is out and customer experience is in. It’s not enough to deliver great customer service any more—you must instead deliver an entire customer experience and a great […]
Book Review: Super Communicator
A book review from Dan Beaulieu: Super Communicator: Explaining the Complicated So Anyone Can Understand By: Frank J. Pietrucha One of the greatest gifts anyone can have is the ability to communicate. This is especially true when it comes to subjects like technology. An Wang of Wang Computers said years ago, “A true genius is […]
Book Review – Brian Tracy’s Business Strategy
A book review from Dan Beaulieu: Business Strategy by Brian Tracy Price: $9.95 Pages: 107 with Index This is the very best book of this series so far. And I found it at just the right time. I was getting started on a new project where, as luck would have it, I was working with […]
Book Review – We Are Market Basket: The story of the unlikely grassroots movement that saved a beloved business
A book review from Dan Beaulieu: We Are Market Basket: The story of the unlikely grassroots movement that saved a beloved business By: Daniel Korschun and Grant Welker A business book that reads like a novel How many times does a business book read like a novel? Actually it read more like an adventure story. The […]
Elevating The Conversation With Your Customers
So we all think we are doing a pretty good getting to know our customers right? We think because we know what market they are in and what they build and have some sort of idea of what they need we are in pretty good shape right? Well I hate to break it to you […]
Book Review: The Inventor’s Dilemma: The Remarkable Life of H. Joseph Gerber
The Inventor’s Dilemma: The Remarkable Life of H. Joseph Gerber by David Gerber Copyright 2015 Yale University Press Pages: 400 and Index This is the story of the man who changed our industry. Everyone in the PCB industry should read this book. All of us who have heard about, talked about, and used “Gerbers” for our […]
Book Review – Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and other Difficult People
A book review from Dan Beaulieu: Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and other Difficult People by Alan Willett This is the book you’ve been looking for…even if you don’t know it. I approached this book with a bit of trepidation. I wasn’t sure what this was going to be about. But […]
Book Recommendation – Agile PR: Expert Messaging in a Hyper-Connected Always-on World
A book recommendation from Dan Beaulieu: Agile PR: Expert Messaging in a Hyper-Connected Always-on World By Marian Salman and the team at Havas PR Copyright 2017Amacom Price $29.95 Pages: 243 with Index Connecting stories in the new age of Social Media This is one strong book, especially to those of us who are just hanging […]
Book Recommendation – The Sales Manager’s Guide to Greatness: 10 Essential Strategies for Leading Your Team to the Top
A book recommendation from Dan Beaulieu: The Sales Manager’s Guide to Greatness: 10 Essential Strategies for Leading Your Team to the Top By Kevin Davis Greenleaf Book Group Copyright: March 28, 2017 Price 24.95 Pages: 216 pages This is another great book from Kevin Davis, one of my favorite business authors. I have read Mr. […]