Figure out what your customers want and give it to them. To succeed in business today especially a custom business where you’re making products based on not your designs but the customers’ designs you have to be flexible. You have to listen to what your customers want today and what they are going to need […]
To Get Sales You Have To Have Salespeople
Man, how many times I am going to have to say this? For those of you loyal readers who have been checking out this column for years I apologize in advance and won’t blame you if you want to sit this one out because you’ve read it all before right here and yes too many […]
Looking For Business In All The Right Places
I just read a new book called appropriately enough The Smartest Places on Earth: Why Rustbelts are the Emerging HOTSPOTS of Global Innovation by Antoine van Agtmael and Fred Bakker, a book that everyone in business today should pick up and read. This is by far the most optimistic book of the year because it […]
Book Recommendation – The Optimistic Workplace: Creating an environment that energizes everyone
A book recommendation from Dan Beaulieu: The Optimistic Workplace: Creating an environment that energizes everyone By Shawn Murphy Copyright 2016 Amacom Price: $24.95 Pages: 224 with index The world seems to be a more pessimistic places these days and the workplace is no different. As we share our worries and our concerns over everything from […]
Stop Leaving Out The People!
How many times have you been on the phone in the middle of one of those quagmire calls, you know the ones, we have all been on them; you’re trying to get some help for that new software you bought, or your calling the utility company to see why your bill went up for no […]
Yes, You Have To Visit Customers
It’s Only Common Sense by Dan Beaulieu 6/27/16 Managers have to visit customers Yes, sales managers have to visit customers. In fact General Managers and Presidents and Quality Managers and yes even owners need to visit customers whenever they get the opportunity. Why are we happy to just sit back and have our sales people […]
Start collecting those WOW! Stories, they’re worth their weight in gold
You have to do something commendable to be recommended You can go around telling everyone you know that your company is great and that you do great things, but it’s not going to mean a thing because anybody can do that. In fact there are a whole slew of companies, most of them your competitors, […]