How many times have you been on the phone in the middle of one of those quagmire calls, you know the ones, we have all been on them; you’re trying to get some help for that new software you bought, or your calling the utility company to see why your bill went up for no […]
Yes, You Have To Visit Customers
It’s Only Common Sense by Dan Beaulieu 6/27/16 Managers have to visit customers Yes, sales managers have to visit customers. In fact General Managers and Presidents and Quality Managers and yes even owners need to visit customers whenever they get the opportunity. Why are we happy to just sit back and have our sales people […]
Start collecting those WOW! Stories, they’re worth their weight in gold
You have to do something commendable to be recommended You can go around telling everyone you know that your company is great and that you do great things, but it’s not going to mean a thing because anybody can do that. In fact there are a whole slew of companies, most of them your competitors, […]