Book Recommendation – Hard-Won Wisdom: True Stories From The Management Trenches

A book recommendation from Dan Beaulieu 10/26/16 Hard-Won Wisdom: True Stories from the Management Trenches By Jathan Janove Copyright 2017 Price $17.95 Pages: 221 and Index A Management Book from a completely different perspective Author Jathan Janove is a work place litigation lawyer. He has spent the bulk of his career litigating work place relationships […]

Book Recommendation – Learning to Succeed: Rethinking Corporate Education in a World of Unrelenting Change

A book recommendation from Dan Beaulieu Learning to Succeed: Rethinking Corporate Education in a World of Unrelenting Change By: Jason Wingard Copyright 2015 Amacom Price $29.95 Pages: 220 with Notes and Index You can never stop learning It’s time we took learning seriously. For many years things in business were static enough or at least […]

Book Recommendation – Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

A book recommendation from Dan Beaulieu: Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary By Steve Curtin Copyright 2013Amacom Price $17.95 Pages: 196 with Index A Great read for Customer Care Okay so I’m a sucker for books about customer service. I look for and read them every […]

Book Recommendation – Beyond The Sales Process: 12 Proven Strategies for a Customer-Driven World

A book recommendation from Dan Beaulieu Beyond The Sales Process: 12 Proven Strategies for a Customer-Driven World By: Steve Anderson and Dave Stein Copyright 2016 Amacom Price $27.95 Pages: 264 with Index The section on sharing a Vision for success with your customer is the best I have ever read on the subject. You know […]

Book Recommendation – The Optimistic Workplace: Creating an environment that energizes everyone

A book recommendation from Dan Beaulieu: The Optimistic Workplace: Creating an environment that energizes everyone By Shawn Murphy Copyright 2016 Amacom Price: $24.95 Pages: 224 with index The world seems to be a more pessimistic places these days and the workplace is no different. As we share our worries and our concerns over everything from […]