Book Recommendation – Hard-Won Wisdom: True Stories From The Management Trenches

A book recommendation from Dan Beaulieu 10/26/16 Hard-Won Wisdom: True Stories from the Management Trenches By Jathan Janove Copyright 2017 Price $17.95 Pages: 221 and Index A Management Book from a completely different perspective Author Jathan Janove is a work place litigation lawyer. He has spent the bulk of his career litigating work place relationships […]

Book Recommendation – Learning to Succeed: Rethinking Corporate Education in a World of Unrelenting Change

A book recommendation from Dan Beaulieu Learning to Succeed: Rethinking Corporate Education in a World of Unrelenting Change By: Jason Wingard Copyright 2015 Amacom Price $29.95 Pages: 220 with Notes and Index You can never stop learning It’s time we took learning seriously. For many years things in business were static enough or at least […]

Book Recommendation – Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

A book recommendation from Dan Beaulieu: Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary By Steve Curtin Copyright 2013Amacom Price $17.95 Pages: 196 with Index A Great read for Customer Care Okay so I’m a sucker for books about customer service. I look for and read them every […]