Let me tell you about my good friend Marty Petersen. He was one of the most intriguing people I have ever met, and had the pleasure to work with. Marty was always all in whatever task he undertook. When I met him, he was handling the purchasing for us at Automated Systems, the PCB shop […]

Eight Great Things To Teach A New Salesperson

Listen!! All of us are working diligently on getting more young people involved in our business today. And of course, many of those people are going to be involved in sales. These young people are going to need the right training to make sure that they become good, effective, and of course successful, sales people. […]

Book Recommendation: Customer Service Training 101 Third Edition: Quick and Easy Techniques that Get Results

Book Recommendation From: Dan Beaulieu 6/7/18 Customer Service Training 101 Third Edition: Quick and Easy Techniques that Get Results By Renee Evenson Copyright 2018 Amacon Price $ 24.95 Pages: 228 with index An updated version of a timeless handbook When you get right down to it, it’s always about people and guess what? Customers are […]

Keeping Up With The New World Order

During a normal commercial flight, a pilot actually touches the controls of her plane for less than three minutes. The rest of the time, the computer called “autopilot” is actually flying that plane, yes, including landing the plane. Pilots have to undergo periodic training so that they will not forget how to fly. How many […]

My 10 Principles Of Networking

In sales and in life for that matter you are only as good as the people you know, work with and are friends with. You are only as strong as your affiliations. You have to know and be willing to work with everyone if you are going to be successful life. So with that in […]

Great Vendors Ask Questions

Many of my exceptional clients, and they are all exceptional of course, are getting negative feedback from their customers because they ask too many questions. Questions, mind you, that are focused on making a better product for those customers in the end. Questions, that are meant to clarify some of the questionable data that the […]